Privacy Policy
Last Updated: July 14, 2026
At Virginia Plumbing Company, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you share with us when you visit our website or request our services.
1. Information We Collect
We collect personal information that you provide directly to us when requesting service or contact. This information includes:
- Your Name
- Property Address
- Phone Number
- Email Address
- Details about your plumbing service needs
2. How We Use Your Information
We use the information we collect to coordinate, schedule, and complete your plumbing service requests. Specifically:
- To contact you to confirm service details and arrival times.
- To send plumbers to the correct property address.
- To invoice and process payments for services completed.
- To respond to your questions or support needs.
3. Sharing of Information
We respect your privacy and will never sell or rent your personal information to third parties. We only share your details with:
- Our authorized local plumbers and dispatch teams who need the information to perform your service.
- Lead routing partners (such as Leadslytic) solely to process your online request.
- Law enforcement or regulatory agencies when required by applicable state or federal law.
4. Data Security
We implement industry-standard physical, technical, and administrative safeguards to keep your personal data secure. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Virginia Plumbing Company Dispatch Center
Email: dispatch@vaplumbingcompany.com
Phone: (804) 430-6770